Amcom Software
Integrate. Automate. Communicate.
Amcom Software Launches New Version of Smart Center
The Central Platform for Enterprise-Wide mission-critical Communications
New software release provides even higher levels of performance, usability, reliability and scalability as well as expanded standards-based integration with enterprise networks
MINNEAPOLIS, MN - August 28, 2007 - Amcom Software, a provider of mission-critical communications software, today announced the general availability of Smart Center 4.1.6.2, a central relational database platform that supports all mission-critical communication within the enterprise. Expanded system scalability supports the complex demands of multi-facility healthcare networks and other large organizations. New self-monitoring capabilities eliminate downtime by enabling the system to switch automatically from backup to primary mode in the case of failure. As a result, users can depend upon superior system performance and unparalleled reliability
"The new Smart Center platform offers enterprise-wide communication consistency, accuracy and accessibility,"
-Chris Heim, CEO of Amcom Software
Smart Center V4.1.6.2 expands system-wide application capabilities within the company's state-of-the-art enterprise networking model. The new platform, built upon Oracle 10g Release 2 and RedHat Linux Enterprise Version 4.0, incorporates high-end encryption standards that exceed the most stringent security requirements for enhanced data privacy and protection. In addition, expanded automation capabilities reduce system administration time while improving file synchronization and management. Robust monitoring capabilities provide even greater visibility around system configuration and performance.
"The new Smart Center platform offers enterprise-wide communication consistency, accuracy and accessibility," said Chris Heim, CEO of Amcom Software. "As opposed to disjointed, department-based files, a central database houses all the data supporting directories, device preferences, on-call schedules and automated crisis communication plans. At the core of mission-critical communications, the Smart Center system can potentially save an organization millions of dollars in inefficiencies, errors and life-threatening delays."
Amcom Software customers depend upon Smart Center as the central engine for mission-critical communications and applications deployed across the entire enterprise. Amcom Software applications including Smart Console, Smart Web, Smart Speech and e.Notify integrate directly into Smart Center, leveraging accurate relational data and business application services to meet critical communications requirements.
"We depend upon the Smart Center system to efficiently maintain and access critical information that supports our call center and our medical staff," said Sergio Gallegos of UCLA Medical Center. "Our entire staff has come to expect consistent reliability and as a result, we have great confidence in the Amcom system. In addition to dependability and performance, Smart Center gives us a scaleable foundation that we can easily build upon."
For more information about Smart Center 4.1.6.2 and its features and benefits, contact Amcom Software at 800-852-8935 or email sales@amcomsoft.com.
Amcom Software
Amcom Software provides mission-critical communications technology solutions for organizations that depend on speed, accuracy, and productivity to support day-to-day business continuity and event-driven communications. Amcom's open technology, standards-based solutions are used by more than 400 blue-chip companies in healthcare, education, finance, utilities and government agencies. Amcom customers include Intel Corporation, Duke University, Cedars Sinai Medical Center, Memorial Sloan-Kettering Cancer Center, U.S. Department of the Army, Yale University, and Stanford University Medical Center. For more information, call (800) 852-8935 or go to www.amcomsoftware.com.